Contact

Contact Us

We would love to hear from you! Whether you have a question about one of our products, need help with your order, or just want to share a photo of your furry friend, we are always here and happy to help.

How to Reach Us

Email: support@furfinds.com We aim to respond to all emails within 24 to 48 hours Monday through Friday. If you reach out over the weekend we will get back to you first thing Monday morning.

Before reaching out please check our FAQ page as your question may already be answered there. This helps us respond to everyone as quickly as possible.

When contacting us about an order please include the following information so we can help you as fast as possible:

Your full name Your order number A clear description of your issue Any photos if relevant such as for damaged or incorrect items

We take every message seriously and we promise to do everything in our power to make sure you leave your interaction with FurFinds feeling completely satisfied.

Thank you for being part of the FurFinds family. Your pets are lucky to have such a caring owner and we are honored to be your trusted pet store!